Harbour IT is part of the Canon family and as such can leverage some of the traditional Canon direct services for its customers.

Canon are the market leaders when it comes to Managed Document Services.

Canon Managed Document Services (MDS) is a configurable service offering under which businesses can outsource part or all of their printing and document management to Canon.

MDS has a standard menu of services which can be configured to meet the needs of the customer.

Why Canon MDS?

We provide the right people, the right technology and the right processes to help our customers achieve their business goals.

Right People

• Through our Discovery process, we engage with customers to truly understand their business and we use this insight to deliver a solution to fit the customer. Our expertise go beyond managing print, which allows us to improve how information and documents are used within their organisation.

• Canon MDS is supported by skilled professionals, including Solutions Architects, Transition Managers & Client Service Managers to ensure a seamless implementation and delivery of our MDS contracts.

• Canon is recognised as a global leader in the delivery of MDS. We have experience managing thousands of direct customers daily. In Australia, we have some of the countries largest organisations as our customers from PWC to Telstra, to KPMG and QANTAS.

Right Technology

Our technology platform is the backbone of our MDS offering. It enables organisations to capture, manage, store, share, preserve and deliver paper based and digital information throughout an organisation.

Canon owns this technology, ensuring that it is seamlessly delivered and managed, giving us an edge over our competitors.

Right Processes

Canon MDS processes are mapped to Information Technology Infrastructure Library (or ITIL methodology). This provides the foundation for the development of best of breed managed services for both IT & print. We deliver value over five phases:

Why Managed Print Services?

• Cost Management
  You will receive a high visibility of costs associated with all your printing – no nasty surprises or unexpected bills
• Cost Reduction
  Lower total cost of ownership and control of outgoing costs.
• Improved Productivity
  A guaranteed uptime of your device fleet will improve user productivity and satisfaction.
• Environmentally Friendly
  An evaluation and optimisation of your existing printing fleet will reduce emissions and introduce recycling initiatives
• Cost Control
  Pay only for what you use, and redeploy internal IT staff to core business activities.

Want more information?

Please complete the form below or contact your Harbour IT account manager for further details on 1300 785 926.