Just as in the past, crises such as today’s are moments of extraordinary opportunity. To reach new customers who are more open to different things, to try new approaches, to re-define the value of your role and level up your business.
Amid uncertainty, it’s time to build on momentum for change and chart a new course. Empower your organisation to be resilient in the short term, while setting up your business with the right technology and tools to catalyse and support long term success. Resources are under strain. Change is still happening fast. Yet we can’t afford to wait before we get ready for what comes next.
To make the most of this opportunity, step up and ensure your business not only recovers from the current crisis but emerges stronger, IT leaders need:
That’s why Harbour IT, part of Canon Business Services, and our partners developed RE:IMAGINE, a dynamic series designed to provide the data, insights, guidance and partnerships needed to deliver meaningful and efficient digital transformation in your organisation in the coming months and years.
New content will be released every six weeks focusing on discussions with industry leading peers, insights from technology partners and practical tips for ensuring your business is prepared for recovery, can secure continuity and is well positioned to capitalise on emerging opportunities.
Learn more about what your business can RE:IMAGINE…
From temporary fix to new normal, remote and flexible working is here to stay. Supporting a secure, adaptive working environment is essential to enhancing employee collaboration and driving a richer customer experience. We’re here to support your business. Learn more about ensuring a secure and adaptive work environment.
Budgets are strained. The situation is still evolving fast. Yet we can’t afford to wait to prepare for what comes next. When efficiency moves from the ‘to do’ list to the ‘must do’ list, here’s where to start.
If 2020 has shown us anything, it’s that taking advantage of fast-developing opportunities, and adapting to unexpected change, relies on flexible and resilient IT infrastructure. Let’s explore how.
IT leaders have stepped forward in the crisis, taking a leading role in ensuring business continuity and demonstrating just how pivotal technology will be to ongoing competitiveness.
Working with independent research agency ADAPT, we’ve analysed research involving over 200 IT and business leaders across Australia and New Zealand to understand how they are driving change in their organisation, and the common stumbling blocks encountered. Dive into the latest findings and analysis to see how priorities are shifting, barriers being overcome, and what possibilities are perceived in the new IT-led normal.
As we grapple with the COVID-19 crisis, business and IT leaders are faced with the challenge of shaking off the modus operandi and rebuilding better. From maximising efficiency to providing richer customer and employee experiences, the opportunity is ripe to develop and execute strategies that enable business recovery.
We launched our RE:IMAGINE content series by unpacking the three most important pillars of digital transformation today. The Executive Breakfast Briefing provided insights and analysis from industry-leading technology vendors, including Microsoft, Cisco, NetApp and Palo Alto Networks on what comes next. Also discussed was the latest research on this topic by independent research agency, ADAPT, involving over 200 ANZ IT leaders.
Along with our industry-leading tech partners, we’ve broken down some of the issues and opportunities across the three key pillars of transformation – the new workplace, efficiency and performance. Explore some of the latest insights into IT-led business recovery here.
Harbour IT works with global leading technology partners across cloud, networking, cybersecurity, data storage and more to deliver tailored IT solutions that solve organisation’s pain points and enable growth.
We’re proud that the following partners are a part of our RE:IMAGINE content series, joining us in providing timely insights into how to tackle the most pressing transformation challenges.
Microsoft is a global leader in computer software, consumer electronics, personal computers and related services. It enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organisation on the planet to achieve more.
Cisco is a worldwide leader in IT and networking solutions. It helps companies of all sizes including corporations, government agencies, utilities, and educational institutions, transform how people connect, communicate, and collaborate regardless of differences in time, place or type of computer system.
NetApp is a global leader in hybrid cloud data services. It offers proven capabilities to build your data fabric, modernise and simplify IT, build private clouds for speed and agility, and fuel data-driven innovation on any cloud. It delivers simplicity, freedom of choice and intelligence for your data.
With its beginnings primarily as an innovative outsourcer of mail, logistics, reprographics and records management services, Converga has emerged as a specialist in Business Process Outsourcing with a particular focus on unlocking hidden efficiencies in businesses through technology, people and process efficiency.
Pure develops all-flash data storage hardware and software products that help you use more of your data while reducing the complexity and expense of managing the infrastructure behind it. It empowers innovators to build an improved data world by delivering a simple, evergreen platform that enables any organisation to turn data into intelligence and advantage.
Palo Alto Networks is the world’s largest cybersecurity company, shaping the cloud-centric future with technology that is transforming the way people and organisations operate. It helps address the world’s greatest security challenges with continuous innovation that achieves breakthroughs in AI, analytics, automation, and orchestration.
As the pandemic accelerates workplace innovation and employees’ expectations, it’s time to rethink how, when and where we collaborate, create, build and grow.
From helping businesses protect workers and stay afloat, remote work is set to become an everyday feature of business life.
The next phase involves optimising the remote work environment with collaboration tools, ensuring our dispersed and in-office workforces can play well – and securely – together.
With new work norms here to stay, solving the security challenges brought on by a rapid deployment to remote working is key to ensuring the success of our increasingly hybrid work environments.
Organisations that move fast to make all staff feel engaged, productive and secure will be in a stronger position going into the recovery phase and beyond.
RE:IMAGINE a secure and adaptive work environment.
How Pepper Money improved collaboration and CX
Australia’s leading alternative lender, Pepper Money, is on a mission to help customers succeed. We held our RE:IMAGINE Customer Immersion Event to hear how Pepper Money saw a direct link between improved employee collaboration and better customer experience as a result of shifting to the cloud, in partnership with Microsoft and Harbour IT.
Pepper Money discussed how IT professionals are navigating change to improve collaboration and customer experience in the next phase of recovery – sharing their thoughts on our recent survey and analysis of over 200 ANZ IT and business leaders, by independent research agency, ADAPT, and their views on what comes next.
How do you get the most out of your technology investments and your people, find the resources to support future growth, while keeping costs down, and customers and stakeholders happy?
With a world in economic hardship, consumer confidence dented, and a rush to ensure continuity in a crisis, many businesses face a pandemic hangover. Efficiency and optimisation have moved from the ‘to do’ list to the ‘must do’ list.
For organisations that upscaled during the pandemic to meet a boom in customer or employee demand the challenge now is to maximise the potential of this flexible, scalable infrastructure.
The pandemic has also mandated the need for IT teams to gain better visibility into IT spend to optimise costs and identify strategies to help them become more agile.
Cloud services, data centre modernisation and managed services are taking centre stage as organisations look to streamline processes and secure the technological foundation to minimise cost, complexity and management overheads.
RE:IMAGINE simplifying and securing your IT environment.
Navigating change to improve efficiency
Dive into how Harbour IT helped a leading disability support service, Scope Australia, develop a simple and cost-effective approach to increasing their IT capacity when COVID-19 hit. This was critical to ensuring a seamless and rapid transition of thousands of staff to work from home.
Panellists will also discuss how IT and business leaders are navigating change to improve efficiency in the next phase of recovery and beyond – commenting on our recent survey and analysis of over 200 ANZ IT and business leaders, by independent research agency, ADAPT.
If 2020 has shown us anything, it’s the value of being able to deliver reliable application performance for employees and customers on-demand in a crisis. Coming out on top when unexpected change rears it head relies on agile and resilient IT infrastructure.
COVID-19 put a spotlight on the need for an overnight shift to mass digital transformation and many businesses weren’t prepared. For those that were, the pandemic was an unprecedented example of the power of investing in scalability and performance.
The ability to handle changes in workload while delivering a reliable and secure employee and customer experience is increasingly an expectation – not a “nice to have”.
The pandemic will not be the last time that organisations will see their competitiveness defined by factors like scalability and performance.
RE:IMAGINE the agility of your business’ infrastructure.
Overhauling infrastructure for security, performance and availability
Research by ADAPT found that over 9 in 10 IT leaders are now expecting to increase their cloud workloads, as they hunt for agility and scalability. Join us as we dive into award winning ERP and analytics software provider Pronto’s journey to do just that with the help of Harbour IT and our partners, and stay for a lively Q&A.
The business management solutions provider will reveal how they overhauled their mission critical storage infrastructure to increase security, performance and availability. We’ll talk about how this led to an uptick in customers and revenue, enabling them to continue their mission to simplify complex challenges for their customers.
They will also share their thoughts on how their peers are navigating change to improve performance in the next phase of recovery and beyond – discussing analysis by independent research agency, ADAPT, informed by surveys of 200 ANZ IT leaders throughout the pandemic.
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